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Solution foundation · Digital commerce and order operations

Omnexa Market

A foundation for selling online when your catalogue, pricing or fulfilment needs more than a standard storefront allows.

Solution foundations configured around each organization’s requirements.

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Intended users

Who it is for

  • Retailers and direct-to-consumer brands
  • B2B suppliers with account pricing
  • Distributors and wholesalers
  • Manufacturers selling direct

Operational challenge

A storefront takes orders, but stock, pricing, fulfilment and customer service live elsewhere. Staff reconcile orders by hand, and customers lack visibility once they have paid.

Available modules

Modules you can start from.

  1. M1

    Product management

    Structured catalogue with variants, attributes, media and channel-specific content.

  2. M2

    Customer accounts

    Order history, saved details and, for B2B, account-specific pricing and approvals.

  3. M3

    Checkout

    A clear checkout with payment, tax and delivery options suited to your markets.

  4. M4

    Inventory

    Stock levels synchronized across locations and channels.

  5. M5

    Order workflows

    Picking, packing, dispatch, returns and refunds with status updates to the customer.

Example workflow

How work moves through it.

  1. Step 1

    Browse

    Customers find products through search and filters built on your catalogue structure.

  2. Step 2

    Order

    Checkout applies the right price, tax and delivery rules and takes payment.

  3. Step 3

    Fulfil

    The order reaches the warehouse queue; stock adjusts and the customer receives tracking.

  4. Step 4

    Service

    Returns and enquiries are handled against the order record, visible to support staff.

Configuration

Integration, customization and security.

Integration options

Payment gatewaysERP and accounting systemsWarehouse and shipping providersMarketplacesTax calculation services

Customization options

  • Catalogue structure and attributes
  • B2B price lists, quotes and approvals
  • Fulfilment and returns rules
  • Storefront design and content

Security considerations

  • Payments handled by PCI-compliant providers
  • Customer account protection and session controls
  • Administrative roles and audit logs
  • Fraud-screening integration options

Implementation and support

From foundation to your system.

  1. 01Model catalogue, pricing and fulfilment rules
  2. 02Design and build storefront and back office
  3. 03Integrate payments, stock and shipping
  4. 04Migrate products and customer accounts
  5. 05Launch with monitoring of checkout and order flow

Support options

  • Ongoing optimization of checkout and search
  • Seasonal readiness reviews
  • Maintenance of payment and shipping integrations

Related capabilities: Experience Engineering, Software Platforms, Information Systems, Cloud Foundations

Common in: Retail and commerce, Manufacturing, Hospitality

ENQUIRY

Shape Market around your operation.

Tell us how the work runs today and what needs to change. We will suggest which modules apply and what would need to be tailored.

Discuss a ProjectContact Omnexa